Krystal Urban Cancun & Beach Club
What Guests Say
the hotel was clean and close to interesting places
Cesilia
July 2024
Breakfast ok. But it is the same menu everyday so it gets old. Great location!
Werner
October 2024
The beach club is a great plus, the kids pool is warm. You need to go to hotel Krystal located in the hotel zone. The bed is comfortable. The sera Juanita from the cleaning team was nice and super lovely. It will be nice to have a mini fridge especially when traveling with a baby.
Viajeradeluniverso
January 2025
Everything was amazing. 2nd time staying at this location and in love with their hot dogs lol they are just simply delicious. Staff is super friendly.
Jose
April 2024
Excellent location, centre of Cancun centro, 5 minute walk from shopping centre, 10 minute ride to beach club ( free shuttle provided) room value for money, pool area great, good buffet breakfast , would stay here again. Only gripe: everytime you take a pool towel ( from reception only?) you have to show your passport/room ID , for a pool towel!!! Ridiculous, who goes to the pool with there passport /driving licence ?
Chase
January 2024
Good location, nice breakfast and food. Very polite staff.
Jose
January 2023
The service was very efficient, and they were very kind thanks to Ulises and the bellhop Miguel, they were always there for us...breakfast was good and the facilities were very comfortable. There's a shopping center and convenience stores nearby.
Giuliano
February 2024
I love the location because is near to ADO. Also you can go to the beach club for free. The breakfast is good and you have many options to choose from.
Arturo
January 2024
Good location, good staff, and clean, nice welcoming
Hassan
December 2024
The location for me was perfect. Easy to access parking was ample and easy. Check in was smooth. They were kind enough to hold my bags after check out which was a huge help
Amy
January 2024
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